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Introducing Compass AI – Evoort’s Domain-Native AI Layer Shaping the Future of Travel Retailing

At Evoort, we have adopted an AI-first approach to reimagining how we build, deploy and scale solutions for the travel industry. Compass AI, our AI initiative to deliver contextual, modular and secure AI solutions for travel industry is aimed at making Travel enterprises AI-first businesses as well. These comprise of airlines, hotels, OTAs, travel management companies, bedbanks and short-term rental platforms.

We are not speculating about what AI could achieve for travel retailers — we are building impactful products, one use case at a time.

AI Expertise Meets the Needs of Today's Travel

Our team brings together deep capabilities across LLM engineering, data science, and travel operations. This blend of technical and domain expertise ensures that every Compass AI solution is practical, reliable, and outcomes-driven. From intelligent service automation to real-time contextual resolution, Compass AI is evolving across multiple high-impact applications — each designed to integrate seamlessly into enterprise travel environments.

Every module is developed with a clear focus on travel-specific context, system integration, and user trust.

Compass AI: Travel-Native by Design

Compass AI is not a generic platform; it is a domain-native AI layer that solves travel retail’s complex operational challenges through modular AI components. Each solution is powered by Retrieval-Augmented Generation (RAG) couples with Agentic interventions powered by Model Context Protocol (MCP), and very recently, Agent-to-Agent communication - all supported by a five-layer validation pipeline to ensure trusted outputs.

We are actively expanding Compass AI across innovation threads such as:

Each capability is grounded in the realities of travel operations and built for real-world scale.

Modular by Design, Built to Scale

We understand that every travel business is at a different stage of AI adoption. Compass AI is designed to be modular, interoperable, and API-first or agent-powered, depending on your use case. Whether your focus is contact center automation, loyalty program enhancement or an in-house document wiki, Compass AI allows you to adopt what you need today — with the confidence to expand tomorrow. There is no need for full-stack disruption — just purposeful adoption of what moves the needle.

See Compass AI in Action

Curious to know how Compass AI works?

Our AI agent is already built and trained to respond to complex customer queries across the traveler lifecycle including:

  • Booking and itinerary-related inquiries
  • Loyalty transactions
  • Membership Account, membership, and payment support.

Built using LLM pipelines and domain-tuned RAG, Compass AI demonstrates contextual fluency, structured responses, and secure enterprise alignment — even in complex scenarios. As we build and connect additional use cases on to Compass AI, the platform will grow organically and contextually with your business.

Let Us Build with You

Compass AI is not just an automation — it is about enhancing the traveler experience, streamlining internal workflows, and unlocking value using bleeding-edge AI.

Whether you are validating early-stage use cases or defining a long-term AI strategy, Evoort’s team is ready to co-create tailored, production-ready AI that moves your business forward.

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