Services

Introduction

Managing complex AWS environments efficiently and securely is a growing challenge for businesses today. As your infrastructure scales, maintaining operational visibility, enforcing security policies, and automating routine tasks across numerous instances becomes increasingly difficult. AWS Systems Manager (SSM) offers a powerful suite of tools to address these challenges, but unlocking its full potential requires expertise and dedicated management. At Evoort Solutions, we provide specialized AWS Systems Manager services, transforming this versatile tool into a streamlined, automated, and secure operational backbone for your cloud and hybrid environments.

Our Unique Selling Proposition

We empower your business to achieve seamless, secure, and cost-effective AWS operations through expert management and optimization of AWS Systems Manager, turning operational complexity into a competitive advantage.

What is Our AWS Systems Manager Service?

Our service isn't just about providing access to AWS Systems Manager; it's a comprehensive managed offering designed to leverage SSM's capabilities specifically for your business needs. We take on the configuration, ongoing management, and optimization of SSM features across your AWS (EC2, EKS, Fargate, On-Premises/Hybrid) infrastructure. Our certified AWS professionals act as an extension of your team, implementing best practices to automate tasks, improve security posture, maintain compliance, and give you unified control over your operational environment, freeing up your internal resources to focus on core business innovation.

Our Comprehensive Capabilities

We utilize the full spectrum of AWS Systems Manager features to deliver tangible results:

    • 1. Unified Operations Management:Gain centralized visibility and control over your AWS resources, including EC2 instances, edge devices, and on-premises servers or VMs in hybrid setups.
    • 2. Automated Patch Management:We configure and manage Patch Manager to automatically scan and deploy OS and application patches, ensuring your instances are up-to-date and vulnerabilities are minimized according to defined schedules and compliance rules.
    • 3. Efficient Inventory & Configuration Management:Utilize SSM Inventory and State Manager to automatically collect system inventory, manage configurations consistently, and prevent configuration drift across your fleet.
    • 4. Secure Remote Access & Session Management:Leverage Session Manager for secure, auditable, browser-based shell and CLI access to instances without needing open inbound ports, bastion hosts, or SSH keys.
    • 5. Powerful Automation:We design and implement custom Automation runbooks to streamline complex operational tasks like AMI patching, application deployments, troubleshooting workflows, and incident response.
    • 6. Parameter and Secrets Management:Securely store and manage configuration data, passwords, and license keys using Parameter Store and Secrets Manager integration, enhancing security and simplifying application configuration.
    • 7. Compliance Monitoring & Reporting:Configure SSM Compliance to scan your managed instances against patching and configuration policies, providing detailed reports for audits and governance.
    • 8. Run Command Execution:Securely and remotely execute commands or scripts across multiple instances at scale for ad-hoc tasks or troubleshooting.

The Value We Add

Choosing Evoort Solutions goes beyond simply using SSM features. We add significant value through:

Expert Configuration & Best Practices

We implement SSM based on AWS best practices tailored to your specific security, compliance, and operational requirements.

Custom Automation Development

We don't just use pre-built runbooks; we develop custom automation workflows to address your unique operational challenges.

Proactive Management & Monitoring

We continuously monitor the health and effectiveness of your SSM setup, proactively addressing issues and suggesting optimizations.

Integration Expertise

We can help integrate SSM with your existing monitoring, logging (CloudWatch), ticketing (e.g., ServiceNow, Jira), and security tooling for a seamless workflow.

Detailed Reporting & Insights

We provide regular, easy-to-understand reports on patch status, compliance levels, automation success rates, and operational health.

Cost Optimization

We ensure you're using SSM features cost-effectively and help identify opportunities to reduce operational overhead (e.g., eliminating bastion hosts).

Characteristics and Profiles of Target Customers

Our AWS Systems Manager services are designed to cater to organizations seeking greater visibility, control, and operational efficiency within their AWS environments. Typical customer profiles include:

Enterprises with Complex Workloads

Businesses running large-scale applications and multi-account environments that require centralized management and streamlined operations.

Mid-size to Large IT-Enabled Businesses

Companies in education, healthcare, finance, manufacturing, and retail that need secure, compliant, and automated infrastructure management.

Organizations Seeking Operational Excellence

Clients who want to reduce manual intervention, minimize downtime, improve patching compliance, and ensure consistent configuration across AWS workloads.

Customers on a Cloud Modernization Journey

Firms migrating legacy applications to AWS that require automated monitoring, backup, compliance reporting, and governance support.

Security- and Compliance-Focused Clients

Regulated industries (BFSI, healthcare, education) that need audit-ready systems with strong logging, access control, and governance.

Customer Engagement and Delivery Mechanisms

We ensure a seamless and value-driven experience through structured engagement and delivery models:

Consultative Onboarding

  • Requirement analysis and workload assessment.
  • Identification of automation and operational gaps.
  • Customized strategy to leverage AWS Systems Manager capabilities.

Solution Implementation

  • Deployment of Systems Manager features such as Patch Manager, Session Manager, State Manager, and Automation.
  • Integration with CloudWatch, IAM, and Security Hub for a secure and compliant environment.
  • Best-practice configurations aligned with AWS Well-Architected Framework.

Operational Governance

  • Centralized monitoring dashboards and compliance tracking.
  • Automated patching, backup, and configuration enforcement.
  • Incident response and troubleshooting via runbooks and automation documents.

Ongoing Support and Optimization

  • Continuous performance reviews and fine-tuning.
  • Periodic reporting on cost, compliance, and efficiency.
  • Training sessions for in-house teams to maximize adoption.

Customer Feedback Loop

  • Milestone-based checkpoints to capture satisfaction and outcomes.
  • Dedicated feedback channels to measure business impact.
  • Iterative improvement of services based on client inputs.

Through this structured model, we ensure our customers not only adopt AWS Systems Manager successfully but also gain measurable improvements in reliability, security, and cost optimization.

Benefits of Engaging with us

Partnering with Evoort Solutions for AWS Systems Manager services delivers significant advantages:

01

Enhanced Security Posture

Reduce attack surface and vulnerabilities through automated patching and secure access controls.

02

Improved Operational Efficiency

Automate repetitive tasks, reduce manual errors, and speed up deployments and incident resolution.

03

Reduced Operational Costs

Lower infrastructure costs (e.g., no bastion hosts) and minimize the staff time spent on routine maintenance.

04

Increased Visibility & Control

Gain a unified view of your infrastructure inventory, configuration, and operational status.

05

Simplified Compliance & Auditing

Easily generate reports and demonstrate adherence to patching and configuration policies.

06

Greater Agility & Scalability

Manage growing and dynamic environments consistently and efficiently.

07

Focus on Core Business

Free up your valuable IT resources from routine operational tasks to focus on strategic initiatives.

Why Choose Evoort Solutions?

Deep AWS Expertise

Our team consists of certified AWS professionals with extensive hands-on experience in designing, implementing, and managing AWS solutions, particularly Systems Manager.

Tailored Solutions

We understand that every business is unique. We don't offer a one-size-fits-all package; we customize our services to meet your specific technical and business goals.

Proactive Partnership

We act as a true partner, proactively identifying opportunities for improvement and ensuring your AWS environment runs optimally.

Security-First Approach

Security and compliance are embedded in everything we do, ensuring your infrastructure is managed according to the highest standards.

Transparent Communication

We believe in clear, consistent communication, keeping you informed with regular updates and detailed reports.

Proven Methodologies

We employ industry best practices and proven methodologies to deliver reliable and effective managed services.

Ready to simplify management, enhance security, and optimize costs across your AWS environment? Please Contact us to learn how our expert AWS Systems Manager services can transform your cloud operations.