With Remote Assistance Platform, you can commit to the quickest service call response time.

With Remote Assistance Platform, you can commit to the quickest service call response time.

Our remote assistance platform based on Augmented Reality technology offers mobility and is developed to boost real-time remote access and collaborative processes across a variety of industrial sectors, ranging from energy to manufacturing, medical to logistics and services. Companies who utilise Remote Assistance see higher operational efficiency, enhanced interaction, near-zero mistakes, greater efficacy of skills training due to virtual simulation, and improved customer service.

In every sector, the job of field service technicians is critical. Any minor issue in the field that is not addressed properly might cost the firm millions of dollars. So, it’s time to say goodbye to poor support calls and look for the appropriate technology to help you simplify operations, boost first-time repair rates, and reduce needless service expenses.

Imagine if everyone in your business could get professional advice, they needed to do any work with ease at any time. Consider how helpful it would be if that knowledge, whether live or in an AR instruction, was very intuitive and available on any device. Consider the possibility that everyone’s performance might be monitored, assessed, and improved. That reality is the Remote Assistance Platform.

Remote assistance delivers real-time specialist assistance and training materials on any device, at any time. Begin with checklists and progress to remote expert consultation in the same session—both in an AR-enabled setting. Alternatively, as appropriate, an expert can add AR work instructions or training information to a support conversation. Using an easy UI, create step-by-step work instructions with AR—no development expertise, scripting, or coding required. Include checklist items to record, validate, and improve how everyone works.

 

Follow us on

Related Posts


Worker-Using-Remote-Assist-App_rev2

The approach to service delivery is here to stay, and remote assistance platform will play an important part.

August 2, 2021

After witnessing the early affects of the expanding epidemic, Evoort could see an immediate need to use remote assistance to help service customers and support both field and production operations. The widespread use of AR/VR technologies in manufacturing will have a significant influence on how teams interact. Every day, new and fascinating use cases emerge, […]

How Predictive Maintenance Moves Forward the Manufacturing Industry

July 16, 2021

Equipment outage not only decreases production but also has an impact on ROI in your production plant. Any unexpected stoppage can result in setbacks such as higher repair costs, supply shortages, and lower value in the manufacturing plant. It also has a detrimental influence on OEE (Overall Equipment Effectiveness). Predictive maintenance and digital transformation solutions, […]

How RPA is Enhancing across Logistics industries

June 16, 2021

  Robotic Process Automation (RPA) has become a talking point in recent times as it has proven its effectiveness in a wide range of industries, particularly manufacturing. Want to see if the logistics industry is benefiting from Robotic Processes Automation (RPA). Evaluate it out. RPA improves logistics activities By automating tasks such as email writing, […]